Every year, millions of Americans are victims of identity theft and often left wondering how to secure their identity from future attempts at theft. The Improving Social Security’s Service to Victims of Identity Theft Act, a bipartisan bill sponsored by Senators Kyrsten Sinema (D-AZ) and Charles Grassley (R-IA) would ensure the Social Security Administration is adequately prepared to help victims of identity theft to secure their information including their social security number and ensuring access to their retirement benefits.
February 17, 2022
Dear Senators Sinema and Grassley, Chairman Wyden, and Ranking Member Crapo,
On behalf of the more than 2.3 million members of the Association of Mature American Citizens – AMAC, I write in support of the Improving Social Security’s Service to Victims of Identity Theft Act. This important piece of legislation will make it easier for seniors to track the status of their identity theft claims through the Social Security Administration (SSA). Establishing a single point of contact for identity theft claims is a smart, senior focused solution to a growing problem.
Every year, millions of Americans, and particularly seniors, fall victim to identity theft. While being victimized is bad enough, the process of restoring financial security and recovering peace of mind can be a long, arduous, and convoluted process. For seniors, these problems are particularly acute as they primarily work with SSA—one of the nation’s largest federal bureaucracies—to restore their financial security.
The Improving Social Security’s Service to Victims of Identity Theft Act seeks to improve customer service to identity theft victims in a way that is both smart and practical. Under this proposal, when an identity theft victim requests a new Social Security number, they will be assigned a single point of contact at SSA to manage their case until it is resolved. For seniors, this will prove invaluable as they will no longer have to navigate SSA’s massive federal structure to resolve their identity theft case. Seniors can have a singular, reliable, and approachable case manager who can answer their questions, monitor the status of their claim, and help seniors in need of assistance.
As an organization representing mature Americans, AMAC is dedicated to ensuring senior citizens’ interests are protected and has in fact heavily promoted Elder Fraud safeguards in the past. We applaud you, Senators Sinema, Grassley, Wyden, and Crapo for this practical and timely solution to help identity theft victims in their most vulnerable time. AMAC is pleased to offer our organization’s full support for the Improving Social Security’s Service to Victims of Identity Theft Act.
President, AMAC Action